Seasonal Customer Experience Representative - Remote

Overview

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional.

In Short

• Seasonal position from early-October 2025 through early-January 2026.
• Communicate with customers through various channels to determine their needs.
• Handle inquiries regarding orders, exchanges, refunds, and promotions.
• Maximize sales by assisting customers in styling consultations.
• Encourage customer engagement with the brand.
• Ensure compliance with loss prevention policies.

Requirements

• Can-do attitude and commitment to excellent customer service.
• Availability to work during peak periods (weekends, holidays).
• Strong written and verbal communication skills.
• High attention to detail and strong organizational skills.
• Comfortable working in a remote team environment.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Gain experience in the apparel and lifestyle e-commerce sector.