Remote Otter LogoRemoteOtter

Healthcare Customer Service Representative - Remote

Posted 6 weeks ago
All others
Contract
South Africa, Philippines, Costa Rica, El Salvador, Honduras

Overview

Join Janie as a Healthcare Customer Service Representative, where you will play a vital role in patient care by managing scheduling and insurance coordination.

In Short

  • Collaborate with onsite medical staff to manage patient scheduling.
  • Confirm appointments and liaise with insurance providers.
  • Ensure an excellent patient experience.
  • Answer phone calls and address patient inquiries.
  • Pre-screen calls and direct patients accordingly.
  • Work with insurance and medical records.
  • Assist with various administrative tasks as needed.
  • Competitive pay, raises, PTO, and incentives offered.
  • Opportunity to freelance in the healthcare industry.
  • Make a meaningful impact on people's lives.

Requirements

  • Fluent in English.
  • Great personality.
  • Customer service mindset.
  • Experience in Healthcare (US).

Benefits

  • Competitive pay.
  • Raises and incentives.
  • PTO.
  • Health allowances.
  • Opportunity to work remotely.
Janie logo

Janie

Janie Health is a healthcare services company dedicated to enhancing patient care through innovative remote staffing and software solutions. Serving medical practices, pharmacies, hospitals, and healthcare contact centers across the United States, Janie Health specializes in a diverse array of medical specialties. The company is committed to recruiting and training exceptional individuals globally to support US medical patients, ensuring high-quality care and precise documentation through roles such as Remote Medical Scribes. With a focus on collaboration and accuracy, Janie Health aims to make a meaningful impact on the lives of patients while providing a supportive and rewarding work environment for its team members.

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