HR Assistant - Remote

Overview

The HR Assistant at EZCORP is responsible for managing employee benefits, responding to inquiries regarding benefits, and ensuring compliance with labor laws in Guatemala.

In Short

• Administer employee benefits and respond to internal inquiries.
• Achieve a 90% satisfaction level among internal customers.
• Maintain uniform stock for new employees.
• Handle requests from internal and external audits.
• Ensure timely submission of information to government institutions.
• Provide excellent service via email, calls, or messaging platforms.
• Support compliance with labor laws in Guatemala.
• Contribute to a positive work environment.
• Work in a fast-paced and innovative company.
• Participate in career development opportunities.

Requirements

• 4th semester of business administration, psychology, or related field.
• 2 years of experience in human resources roles.
• Knowledge of life insurance and medical expenses management.
• Familiarity with IRTRA, IGSS, and labor laws in Guatemala.
• Advanced knowledge of Excel.
• Excellent organizational skills.
• Ability to follow up on tasks effectively.

Benefits

• Competitive pay and generous bonus potential.
• Opportunities for professional development.
• Supportive and inclusive work environment.
• Access to career paths for skill enhancement.
• Equal opportunity employer.