Consumer Insights Associate - Digital Solutions - Remote

Overview

The Consumer Insights Associate will develop analytics and data insights for J.D. Power’s customer satisfaction survey research, focusing on digital channel performance.

In Short

• Analyze survey data to improve customer satisfaction.
• Support report and presentation authorship focused on actionable insights.
• Conduct ad-hoc analysis for industry or specific clients.
• Demonstrate thought leadership across industries.
• Work within a matrix environment with minimal supervision.
• Contribute to a team of digital experts.
• Passionate about digital technology.
• Communicate findings clearly and concisely.
• Utilize strong data analytic skills.
• Engage in a remote-first work environment.

Requirements

• Bachelor’s Degree in behavioral sciences, quantitative fields, or technology.
• Strong data analytic skills.
• Ability to interpret survey results.
• Excellent written and verbal communication skills.
• Proficient in MS Office Suite (Power Point, Excel, Word).
• Intellectual curiosity and problem-solving mindset.
• Ability to work independently and collaboratively.
• Experience in report writing and presentation.
• Interest in digital channels.
• Ability to deliver insights and recommendations.

Benefits

• Remote work flexibility.
• Performance rewards.
• Time off policy.
• Diverse and inclusive workplace.
• Opportunity to work with industry-leading data and technology.
• Professional development opportunities.
• Collaboration with a dynamic team.
• Engagement in meaningful work.
• Access to industry insights.
• Supportive work environment.