Technical Writer - Knowledge Management - Remote

Overview

As a Technical Writer on the Knowledge Management team at iwoca, you will create and curate internal documentation that supports engineering and product development, ensuring clarity and thoroughness as the company grows.

In Short

• Join a rapidly growing fintech company focused on empowering small businesses.
• Work as part of a team that manages internal documentation for developers and product managers.
• Encourage documentation practices among contributors from various teams.
• Champion high standards of clarity and communication in documentation.
• Document a variety of technical subjects, including business concepts and systems architecture.
• Work autonomously on projects, balancing quick wins with long-term improvements.
• 1-3 years of experience in technical writing or editing is essential.
• Familiarity with the software development lifecycle is required.
• Opportunities for professional development and a supportive team culture.
• Salary range from £55,000 to £65,000 per year.

Requirements

• 1–3 years of experience in a technical writing or editing role.
• Familiarity with the software development lifecycle.
• Ability to influence without formal authority.
• Experience with Git, GitLab, or GitHub is a plus.
• Familiarity with docs-as-code tooling like mdBook is advantageous.
• Programming experience is beneficial but not required.

Benefits

• Flexible working hours.
• Medical insurance and discounted gym membership.
• 25 days of holiday plus additional leave options.
• Paid sabbatical after four years.
• Access to emotional and mental health support.
• Pension contributions and employee equity incentives.
• Generous parental leave and nursery tax benefits.
• Company retreats and learning & development budget.
• Access to learning platforms and company-wide talks.