Account Manager - Remote

Overview

We’re looking for an Account Manager to serve as a trusted advisor, driving growth by managing customer relationships and providing exceptional service.

In Short

• Convert customers and maximize revenue from onboarding to retention.
• Manage businesses through the customer journey, exceeding expectations.
• Build long-lasting relationships with small businesses.
• Adhere to compliance frameworks.
• Collaborate with various internal teams for optimal customer outcomes.
• Drive business change through structured feedback.

Requirements

• Proven customer relationship management experience.
• Consultative sales skills to match products to customer needs.
• Experience in explaining complex products.
• Strong track record of exceeding KPIs.
• Excellent communication skills and a passion for customer service.
• Growth mindset and collaboration motivation.

Benefits

• Offices in London, Leeds, and Frankfurt.
• Company events and clubs.
• Two annual company retreats.
• Snacks and drinks in the office.
• Medical insurance and discounted gym membership.
• 25 days’ holiday plus extra for your birthday.
• Emotional and mental health support.
• Share options and generous parental leave.
• Paid volunteering day and additional leave for travel or study.
• Cycle-to-work and electric car schemes.