Scale Success Manager - Remote

Overview

The Scale Success Manager role at Ivanti is essential for ensuring customers maximize the value from their products and services through strategic engagements and collaboration with internal teams.

In Short

• Deliver strategic engagements to global customers
• Support customer onboarding and adoption
• Act as a trusted advisor in customer meetings
• Maximize customer retention and growth
• Maintain a deep understanding of Ivanti's Product Suite
• Identify upsell opportunities
• Collaborate with sales teams for growth attainment
• Maintain best practices and customer support content

Requirements

• 2-3 years of account management/customer success experience
• Strong verbal and written communication skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments
• Experience in a deadline-driven environment
• Active team player and self-starter
• Ability to learn quickly and adapt
• Knowledge of Salesforce and project management tools

Benefits

• Opportunities for professional development and career growth
• Diverse and inclusive culture
• Focus on Everywhere Work and cybersecurity
• Healthy work-life blend