Temporary Account Manager - Remote

Overview

ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In carrying out our mission, as employees we feel a deep responsibility to members of our community and to each other, and we are committed to building and sustaining a culture where everyone can thrive.

In Short

• Organized and results-driven Temporary Account Manager.
• Deepen relationships with higher education libraries and community colleges.
• Grow revenue and participation in new products and services.
• Proactive problem solver with strong presentation skills.
• Serve the needs of assigned accounts and build relationships.
• Communicate JSTOR’s strategic direction effectively.
• 25% travel required to visit libraries and attend events.
• Maintain detailed knowledge of ITHAKA products and services.
• Manage license agreement negotiations and account usage data.
• Track conversations and pipeline in ITHAKA’s CRM.

Requirements

• BA/BS preferred; MBA/MLS or advanced degree a plus.
• At least two years of experience in sales or relationship-building.
• Aptitude for relationship building and strategic thinking.
• Exceptional communication skills in email, verbal, and written forms.
• Knowledge of current academic library trends.
• Experience managing a pipeline in a modern CRM solution.
• Proficiency in MS Word, PowerPoint, and Outlook; intermediate Excel skills preferred.
• High adaptability in a changing environment.
• Original thinker adept at problem-solving.

Benefits

• Commitment to openness and equity.
• Vibrant culture valuing diverse perspectives.
• Opportunity to contribute to ITHAKA’s mission.
• Support for professional growth and development.
• Reasonable accommodations provided during the application process.