Billing Specialist (Temporary) - Remote

Overview

This is a 14-month full-time temporary position focused on performing various financial and non-financial tasks including customer account management, billing, collections, and inquiries.

In Short

• Manage customer account set-up and monthly billing.
• Assist with payment reminders via email and phone.
• Process payments and apply them to customer accounts.
• Resolve payment issues and perform account reconciliation.
• Respond to customer inquiries using the iTel ticketing system.
• Learn about company services and products.
• Create efficient systems for the Finance Department.
• Perform other related duties as required.

Requirements

• Post-secondary education in Accounting or related field with 3 years of experience.
• Proficient in G-suite and Microsoft Office, especially Word and Excel.
• Excellent oral and written communication skills.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to build relationships and provide exceptional customer service.
• Capability to work independently and as part of a team.
• Demonstrates initiative and adaptability.
• Strong analytical and critical thinking skills.
• Knowledge of Netsuite is an asset.

Benefits

• Vacation starting at 3 weeks.
• Paid personal days.
• Paid time off on your birthday.
• Employee and Family Assistance Program.
• Rewards and recognition system.