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Billing Specialist (Temporary) - Remote

Posted 12 weeks ago
Finance / Legal
Full Time
Canada

Overview

This is a 14-month full-time temporary position focused on performing various financial and non-financial tasks including customer account management, billing, collections, and inquiries.

In Short

  • Manage customer account set-up and monthly billing.
  • Assist with payment reminders via email and phone.
  • Process payments and apply them to customer accounts.
  • Resolve payment issues and perform account reconciliation.
  • Respond to customer inquiries using the iTel ticketing system.
  • Learn about company services and products.
  • Create efficient systems for the Finance Department.
  • Perform other related duties as required.

Requirements

  • Post-secondary education in Accounting or related field with 3 years of experience.
  • Proficient in G-suite and Microsoft Office, especially Word and Excel.
  • Excellent oral and written communication skills.
  • Strong attention to detail and ability to maintain confidentiality.
  • Ability to build relationships and provide exceptional customer service.
  • Capability to work independently and as part of a team.
  • Demonstrates initiative and adaptability.
  • Strong analytical and critical thinking skills.
  • Knowledge of Netsuite is an asset.

Benefits

  • Vacation starting at 3 weeks.
  • Paid personal days.
  • Paid time off on your birthday.
  • Employee and Family Assistance Program.
  • Rewards and recognition system.

I.N

iTel Networks

iTel Networks is a rapidly growing technology company that has established the largest business internet, voice, and data footprint in Canada. With a commitment to remote work, iTel Networks enables a distributed team across the country to connect people and workplaces using an extensive network and a portfolio of next-generation technologies. The company fosters a collaborative virtual office environment, empowering teamwork and maintaining a supportive culture that has been key to its success.

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