ServiceNow Certified Technical Architect - Remote

Overview

iTech AG is seeking a ServiceNow Technical Architect to support presales solutions, in house lab development and demos, and one or more federal contracts. The Technical Architect will solve problems with a complete end-to-end solution in a fast-paced, Agile environment. iTech AG is looking for a developer with the skills needed to build solutions within the ServiceNow platform that will directly impact the client’s mission and iTech AG by modernizing and automating various customer processes. Additionally, iTech AG is looking for an architect who can support growth through consulting services including: business capture, customer demos, and proposal activities including orals as a subject matter expert, technologist, and proposal content creator with a focus on ServiceNow and IT modernization solutions.

In Short

• Support Demos and Sales Growth - Design, develop, integrate, and operate ServiceNow prototypes and advanced POCs to showcase unique solution differentiators.
• Support Documentation of Solutions - Translate prototypes into high quality, well written responses and demos throughout business development, capture, proposal, and delivery lifecycles.
• Design & Deliver Implementations - Manages implementation roadmaps, aligns business needs with technical execution, and ensures project success.
• Deliver Great Customer Outcomes and Service - Manages key customer relationships, aligns service delivery with business objectives, and mitigates risks.
• Manage People & Work as a Team - Mentors junior team members in demo preparation and execution.
• iTech Alignment to Culture & Company - Influences company culture, aligns business units with corporate strategy, and mentors emerging leaders.
• Support Marketing & Differentiators - Shapes marketing strategies, aligns branding with corporate objectives, and supports business development.
• Align with Industry on Certifications - Shapes compliance strategy, ensures regulatory alignment with solutions for our key customers and offerings.
• Standards, & Best Practices - Shapes internal knowledge-sharing strategies, aligns with corporate learning objectives.

Requirements

• Hands on experience building ServiceNow solutions and managing ServiceNow employee experience solutions.
• Expertise in ServiceNow platform management, configuration management, and implementation.
• Experience with integration in and between ServiceNow modules and integrated applications.
• Experience in designing and implementing ServiceNow solutions either Built On or Built with offerings on the platform.
• A working understanding of the Federal procurement process, including the FAR, contracting vehicles, and the nuances.

Benefits

• Opportunity to work in a fast-paced, Agile environment.
• Engagement in meaningful projects that impact client missions.
• Mentorship and professional development opportunities.
• Collaborative work culture that values innovation and excellence.