Compliance and Documentation Coordinator (USA Healthcare) - Remote

Overview

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

In Short

• Position involves managing provider documentation for ABA therapy services.
• Prepare and manage Provider Information Packets (PIPs).
• Communicate with school contacts and families for documentation confirmation.
• Strong organization and follow-up skills are required.
• Work hours are EST from Mon - Fri, 9am to 6pm.
• Requires working on South African and US public holidays.
• A fixed fibre line and power backup are mandatory.
• This is a fully remote role.

Requirements

• Strong communication and organization skills.
• Experience in documentation management.
• Ability to work under deadlines.
• Proficiency in Google Sheets.
• Must have a reliable internet connection and power backup.

Benefits

• Flexible working environment.
• Opportunity to work with a dynamic team.
• Exposure to the healthcare sector.
• Compensation for public holidays.