Healthcare Administrative Assistant (Remote)

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are currently seeking a highly organized and detail-oriented Remote Administrative Assistant to support a U.S.-based virtual speech therapy services provider.

In Short

• Provide customer service support to clients, including scheduling and processing payments.
• Handle service package sales in a professional manner.
• Communicate with clients, therapists, and team members via multiple channels.
• Monitor productivity and attendance reporting.
• Support team members with task tracking and administrative duties.
• Safeguard confidential company and patient data in compliance with HIPAA standards.
• This is a fully remote working role.
• Working hours are EST Mon - Fri from 9am to 6pm.
• Reliable internet and power backup are required.
• Experience working remotely is required.

Requirements

• Experience in customer service or administrative roles.
• Strong organizational skills and attention to detail.
• Ability to manage multiple communication channels.
• Familiarity with HIPAA compliance.
• Reliable internet connection with a minimum speed of 25 Mbps.
• Power backup solution for outages.
• Ability to work EST hours.
• Experience working remotely is essential.

Benefits

• Work from home flexibility.
• Opportunity to support a meaningful service in healthcare.
• Join a dynamic and growing BPO company.
• Collaborative team environment.
• Continuous learning and development opportunities.