Technical Engagement Manager - Remote

Overview

Join Irth to lead SaaS implementations that keep operators safe and communities connected to critical infrastructure.

In Short

• Responsible for end-to-end management of software resolution implementation process.
• Customize and install software systems for clients.
• Translate business needs into requirements.
• Demonstrate how purchased software systems work.
• Answer implementation-related questions.
• Provide project management, training, and troubleshooting support.
• Ensure software solutions meet client needs and regulations.
• Influence decision-makers and manage multiple priorities.
• Possess excellent communication and attention to detail.
• Work independently and as part of a team.

Requirements

• Strong individual contributor skills.
• Proactive problem-solving approach.
• Ability to manage various priorities.
• Excellent communication skills.
• Attention to detail.
• Experience in project management.
• Background in SaaS implementations.
• Ability to work independently.
• Experience in client engagement.
• Knowledge of software systems.

Benefits

• Opportunity to lead critical software implementations.
• Work with a dynamic team.
• Engage with diverse clients.
• Contribute to community safety and infrastructure.
• Professional development opportunities.