Director of Franchise Operations - Remote

Overview

The Director of Franchise Operations leads a team of Business Consultants to achieve the portfolio operating plan and business performance goals, ensuring that franchisee goals are achieved or exceeded.

In Short

• Lead a team of Business Consultants.
• Set targets and coach franchisees on sales and profit.
• Facilitate planning and performance reviews with franchisees.
• Track and analyze data to guide actions toward goals.
• Build relationships with franchisees and provide consultative support.
• Collaborate with functional groups for resource allocation.
• Ensure effective use of G&A expenses.
• Complete administrative functions timely.
• Travel required 50-75% of the time.
• Ten plus years of restaurant or retail management experience preferred.

Requirements

• Bachelor’s Degree or equivalent experience.
• Thorough understanding of restaurant operations.
• Strong leadership and motivational skills.
• Excellent consultative and coaching skills.
• Ability to handle complex issues and difficult conversations.
• Must build credibility with stakeholders.
• Able to develop and execute plans to drive results.
• Knowledge of development and construction processes preferred.
• Innovative and creative mindset.
• Limited decision-making authority within policy guidelines.

Benefits

• Work with a diverse portfolio of iconic restaurant brands.
• Opportunity to influence and improve franchisee performance.
• Professional development and coaching opportunities.
• Dynamic and innovative work environment.
• Engage with a large team dedicated to changing the restaurant industry.