Senior Account Manager - Remote

Overview

iPullRank seeks a Senior Account Manager who fosters long-lasting client relationships to join our team. Your success will be measured by your ability to retain clients, grow established accounts, and manage your clients' projects.

In Short

• Build relationships and meaningful engagements with clients based on creative problem-solving and exceptional service.
• Determine and pursue opportunities for account growth.
• Manage client communications, conflict resolution, and compliance with client deliverables.
• Lead internal team to successfully execute all client deliverables.
• Review all client deliverables to ensure quality standards and client expectations are met.
• Ensure client retention.
• Work closely with the project team to maintain a continuous knowledge of project status and to proactively identify potential issues and opportunities within or related to the project.
• Adhere to established processes and workflows related to onboarding, project planning, contract execution, and offboarding while providing input on improvements as needed.
• Lead client onboarding and work with the team to develop project plans.
• Develop innovative solutions to help clients drive results and exceed campaign goals.

Requirements

• Self-motivated, detail-oriented professional.
• Excellent communication skills.
• Experience in managing client relationships.
• Ability to lead teams and projects.
• Strong problem-solving skills.

Benefits

• Competitive salaries.
• Opportunities for career evolution.
• Work with global brands.
• Supportive team culture.