Field Service Engineer 2 - Remote

Overview

As a Field Service Engineer 2 at Intuitive, you will be an integral part of our dedicated team, responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility.

In Short

• Installation, support, troubleshooting, repair, and maintenance of products.
• Ensure service agreements and warranty obligations are met.
• Provide technical expertise and outstanding customer support.
• Conduct training sessions at various facilities.
• Document service activities and maintain records.
• Travel up to 75% as required.
• Collaborate with sales and other teams.
• Participate in continuous improvement projects.
• Comply with company policies and procedures.
• Maintain company-provided items and tools.

Requirements

• Ability to work effectively as part of a team.
• Strong problem-solving skills and critical thinking abilities.
• Excellent time management and multitasking skills.
• Willingness to perform ad hoc tasks assigned by management.
• Reside within a reasonable distance of the assigned territory.
• Ability to work flexible shifts as required.
• Demonstrate individual characteristics of Intuitive personnel.

Benefits

• Market-competitive compensation packages.
• Opportunities for professional development.
• Inclusive and diverse work culture.
• Support for long-term career growth.
• Employee benefits and incentives.