Digital Solution Integration Specialist - Remote

Overview

We are seeking a solution-oriented, customer-first minded, and hands-on professional to bring digital solutions to our hospital customers. These solutions provide greater access to data and information, seamless clinical media management, enhanced learning and development, and collaboration tools.

In Short

• Collaborate with Marketing and Sales teams on digital targeting and planning.
• Demonstrate, promote, and sell digital solutions to key customer personnel at hospitals, conferences, etc.
• Facilitate multi-department meetings with customers.
• Ensure timely implementation of agreements between customer and legal teams.
• Set expectations and gain alignment with customer on onboarding activities and timeline.
• Perform consulting services: clinical workflow analysis, blueprinting, and optimization.
• Coordinate technical implementation activities as the primary customer point of contact.
• Provide user training and prepare customer for first use after installation.
• Support existing accounts for new digital solution releases and upgrades.
• Develop strong relationships with customer stakeholders.

Requirements

• 5+ years of experience in digital integration or B2B digital transformation.
• 2+ years of experience in clinical imaging or medical device sales.
• Complex problem-solving and project management skills.
• Excellent interpersonal skills in consulting and training.
• Wide technical aptitude regarding digital solutions.
• Excellent communication and presentation skills.
• Able to work with minimal direction.
• Ability to travel up to 75%.
• Japanese language: Native level.
• English language: Reading/writing proficiency required.

Benefits

• Opportunity to work in a pioneering company in robotic-assisted surgery.
• Support for long-term growth and development.
• Inclusive and diverse team culture.
• Engagement in meaningful work that impacts healthcare.