Client Service Lead - Remote

Overview

The Client Service Lead will be responsible for leading a project management team and managing key clients in the cosmetics industry, focusing on strategic and operational excellence in influencer marketing campaigns.

In Short

• Lead and develop a project management team.
• Manage key clients, including project planning and quality assurance.
• Optimize client-specific processes and enhance client relationships.
• Collaborate closely with other leads and report to the director.
• Work in a hybrid model, with flexibility for remote work.
• Up to 6 weeks of work from any EU country per year.
• 27 vacation days plus birthday off.
• Personal and professional development budget of €1,500 per year.
• Access to Urban Sports Club and mental health support.
• Regular team events and a vibrant work environment.

Requirements

• At least 2 years of leadership experience in an agency environment.
• Strong knowledge of social media and influencer marketing.
• Strategic, pragmatic, and resilient work style.
• Strong negotiation and communication skills.
• Fluent in German and English (minimum C1 level).
• Passion for beauty trends and developments.

Benefits

• Flexible working model tailored to your needs.
• 27 vacation days plus additional days off for holidays.
• €1,500 annual budget for personal development.
• Health and wellness benefits, including Urban Sports Club membership.
• Choice of additional benefits tailored to personal preferences.
• Regular team events and a supportive work culture.
• High-quality work environment with stylish offices.