Senior Account Manager at Coface - Remote

Overview

Coface is a team of 4,700 employees from 78 nationalities in almost 60 countries, all sharing a common corporate culture worldwide. They work towards a common goal: to facilitate global trade and strengthen their position as one of the leading providers of credit insurance.

In Short

• Responsible management and expansion of collaboration with leading brokers.
• Sales of high-quality credit and surety insurance products in the German mid-market through the Top Broker channel.
• Structured handling of new business inquiries, including analysis, proposal creation, internal approvals, and presentation as well as negotiation with top brokers and potential new clients.
• Coordination of internal processes and alignment with various departments such as risk, underwriting, claims, and service in the context of new client projects.
• Development and implementation of acquisition measures for supported brokerage firms.
• Building and maintaining relationships with top brokers and regular relationship management.
• Updating and maintaining contacts, companies, and information in the CRM system.
• Participation in continuous improvement processes and supporting the manager in adhering to service level agreements and capturing performance metrics.

Requirements

• Ideally, you have a completed (business) degree in finance, economics, or business administration. Alternatively, you have a degree in a similar field or comparable training, e.g., in banking or insurance.
• Professional experience as a broker or relationship manager.
• Several years of professional experience in insurance sales, ideally in credit and surety insurance.
• Very good knowledge in sales, existing customer and contract management.
• Strong communication skills and negotiation skills.
• Team spirit and enjoyment of working with various stakeholders.
• Fluent in German and English.

Benefits

• Flexible working hours, home office, and 30 days of vacation.
• Holiday and Christmas bonuses.
• Comprehensive seminar catalog with individual development plans, including opportunities for further training abroad.
• Mobile equipment for flexible working.
• Various team and company events, including company parties and Christmas celebrations, for a balanced work-life balance.
• Health management actions and access to EGYM Wellpass.
• Company canteen and underground parking for comfortable on-site work.
• Language courses and language apps to support personal development.