Supervisor, Middle Market Payroll - Remote

Overview

The Supervisor of Middle Market Payroll at Insperity is responsible for managing a payroll team to ensure timely and accurate payroll services while maintaining high client satisfaction.

In Short

• Manage a payroll team to deliver payroll services.
• Ensure client satisfaction and meet division goals.
• Monitor service quality and analyze client data.
• Collaborate with management to improve client retention.
• Participate in client meetings to showcase service value.
• Implement process improvements for efficiency.
• Support compliance with federal and state laws.
• Develop and mentor team members.
• Facilitate training and onboarding for new hires.
• Engage in sales prospecting efforts as needed.

Requirements

• High School Diploma required; Bachelor’s preferred.
• 5-8 years of related experience required.
• 2-4 years of payroll supervisory experience preferred.
• Customer service experience in a team environment.
• Effective communication skills, both verbal and written.
• Strong problem-solving and decision-making skills.
• Proficient in Microsoft Office and adaptable to new software.
• Knowledge of HR disciplines related to payroll.
• Strong organizational and time management skills.
• Ability to manage multiple projects effectively.

Benefits

• Generous paid time off.
• Top-tier medical, dental, and vision benefits.
• Health and wellness support.
• Paid volunteer hours.
• Continuous learning programs and mentorship opportunities.