Project Coordinator - Remote

Overview

The Project Coordinator will support the day-to-day scheduling, coordination, and communication needs of traffic control dispatch operations, acting as a vital link between field staff, clients, and management.

In Short

• Coordinate staff assignments and process daily work orders.
• Monitor field operations and ensure adherence to schedules.
• Provide administrative dispatch support and maintain accurate records.
• Handle client communication and resolve escalations professionally.
• Oversee field performance and report issues to leadership.
• Exceptional verbal and written communication skills required.
• Experience in customer service and managing client interactions.
• Strong organizational skills to manage complex schedules.
• Proficiency in Microsoft Excel, Google Docs, and CRM systems.
• Must have a stable internet connection with a backup plan.

Requirements

• Exceptional verbal and written communication skills.
• Customer service experience and ability to manage escalations.
• Strong organizational skills and attention to detail.
• Tech-savvy with proficiency in Microsoft Excel and Google Docs.
• Assertive, reliable, and able to make timely decisions.
• Connectivity with a stable internet connection.

Benefits

• Opportunity to work with a leading provider in traffic control.
• Supportive team environment focused on safety and professionalism.
• Flexible work hours with a focus on work-life balance.
• Continuous improvement and development opportunities.