Senior Manager, Quality Audit - Remote

Overview

The Senior Manager of Quality Audit is responsible for leading Included Health’s centralized audit function to support client audits of our care and services. This role drives the strategy and execution of the Quality Audit Program, providing oversight and ownership of continuous readiness, real-time audit coordination, and post-audit activities.

In Short

• Lead the centralized audit function for client audits.
• Ensure continuous audit readiness and compliance.
• Coordinate audit activities and support internal and external audits.
• Manage post-audit activities and remediation plans.
• Oversee a team of Quality Audit Specialists.
• Communicate regularly with Senior Leadership on audit status.
• Drive automation in audit processes.
• Engage teams through high-pressure situations.
• Support career development of team members.
• Ability to travel up to 15%.

Requirements

• Bachelor's Degree.
• 3+ years in a benefit consultancy or healthcare internal audit readiness.
• 5+ years in project management and cross-functional projects.
• 5+ years in leadership roles managing teams.
• 2+ years with healthcare data and quality metrics.
• Strong communication skills for presenting to leadership.
• Ability to lead through influence and secure commitments.
• Appetite for technology and automation.
• Ability to manage high-pressure situations.
• Willingness to travel 15%.

Benefits

• Opportunity to lead and develop a team.
• Engagement in high-impact audit processes.
• Flexible working environment.
• Collaboration with senior leadership.
• Professional growth in the healthcare sector.