Manager, Care and Case Management - Remote

Overview

The Care and Case Management (CCM) Manager will oversee and lead the day-to-day efforts of our CCM Nurse Care Managers, focusing on delivering high quality and efficient care and case management to our members.

In Short

• Oversee and lead CCM Nurse Care Managers.
• Track and manage performance for all clinicians.
• Collaborate with Quality and Clinical Excellence teams.
• Support the growth and development of individual clinicians.
• Communicate team vision and updates.
• Develop and manage policies and procedures.
• Engage in cross-functional collaborations.
• Foster a culture of accountability and high performance.
• Navigate difficult conversations professionally.
• Demonstrate innovative thinking for workflow improvements.

Requirements

• BSN required.
• CCM Certification required.
• Active Nursing License in good standing.
• 5+ years of nursing experience required.
• 2+ years of people management experience required.
• Strong organizational and team-building skills.
• Exceptional communication skills.
• Proficiency in technology and data-driven decision-making.
• Ability to manage change in a fast-paced environment.
• Shift: Monday-Friday (9AM-6PM local time).

Benefits

• Professional growth and development opportunities.
• Engaging team environment.
• Supportive leadership.
• Alignment with organizational values.
• Opportunities for continuous improvement.