The Product Insights team’s mission is to deliver a strategic vision so that Included Health can impact the Quintuple Aim of healthcare: improved member experience, better health outcomes, lower costs, clinician well-being, and health equity. We are responsible for internal analytics and partner with a wide variety of cross-functional teams including operations, finance, product, clinical as well as data science and data engineering. Data is at the heart of everything we do here at Included Health, and our team uses it to give our partners super powers. This encompasses everything from understanding what our members need, improving our product features, optimizing our operations, and many other critical business decisions.

In Short

Drive insight generation for complex projects both independently and in collaboration with cross-functional teams.
Identify opportunities to better engage and navigate members to drive top quartile outcomes at bottom quartile costs.
Develop a deep understanding of product usage and identify opportunities to better serve members’ needs.
Prototype novel approaches to measuring or inferring product and business performance.
Develop dashboards with key visualizations for tracking product and business performance.
Connect operational performance to health outcomes.
Scale impact to serve more people in need.

Requirements

3+ years of work experience in highly quantitative roles or equivalent and relevant advanced degrees.
Ability to effectively communicate complex quantitative patterns into strong narratives to support business decisions.
Ability to independently drive results on complex, ambiguous projects with a major quantitative component.
Ability to navigate and join across multiple complex data sets using relational databases (examples include SQL, Pandas, R).
Strong written and oral presentation skills.
Excel with collaborative projects that include cross-functional teams.
Experience creating dashboards in Looker or Tableau is preferred.