Customer Support Agent - Remote

Overview

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 400 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote customer support agent and let’s impact billions together!

In Short

• Remote work with a fully remote organization.
• 15+ Working Days of Holidays.
• Internet subsidy for high-speed internet.
• Health and wellness budget for employee well-being.
• Birthday Gift with additional time-off.
• Regular team-building activities and online events.
• Opportunities for career advancement.
• 2 paid days for volunteering each year.
• Permanent contract with long-term growth opportunities.
• Global flatwork culture fostering collaboration.

Requirements

• Proven track record in sales, retention, or metrics-driven customer service.
• Native-level English communication skills.
• Proficient in CRM software and standard office applications.
• Ability to multitask and adapt in a fast-paced environment.
• Previous experience in the Medical or Healthcare sectors is preferred.
• Availability to work weekends.

Benefits

• Remote work flexibility.
• Health and wellness investment.
• Stability with a permanent contract.
• Professional growth opportunities.
• Team spirit and collaboration.
• Additional benefits and perks.