Customer Growth Manager (EMEA) - Remote

Overview

The Customer Growth Manager for EMEA at Immutable is responsible for driving long-term success and growth for customers, ensuring they receive value quickly and expand their engagement with the platform.

In Short

• Own and grow a portfolio of B2B customer relationships post-sale.
• Execute strategies to maximize customer retention and increase revenue.
• Build tailored delivery plans with customers.
• Identify new commercial opportunities within accounts.
• Monitor account health and optimize the customer journey.
• Manage executive-level relationships during onboarding.
• Represent Immutable in strategic meetings and events.

Requirements

• 3–6 years of experience in consulting, banking, or startups.
• Proven track record in managing post-sale B2B relationships.
• Experience in account management or customer success.
• Ability to solve complex challenges in ambiguous environments.
• Strong bias to action and creating impact quickly.
• Deep passion for gaming and curiosity for web3.
• Experience working with developers or technical users.
• Outstanding interpersonal and communication skills.
• Experience using CRM tools like HubSpot or Salesforce.

Benefits

• Opportunity to work in a fast-growing tech company.
• Engagement with leading game studios.
• Be part of the growing web3 gaming ecosystem.
• Collaborative work environment.
• Potential for career growth and development.