B2B SaaS Product Specialist - Remote

Overview

As a B2B SaaS Product Specialist at Ideals, you will be part of a global team dedicated to enhancing business collaboration through innovative software solutions.

In Short

• Join a leading global B2B SaaS company.
• Work with a product used by over 2 million users.
• Focus on secure document sharing and governance.
• Engage with clients to understand their needs.
• Help streamline high-stakes business decisions.
• Contribute to product development and enhancements.
• Collaborate with cross-functional teams.
• Participate in training and support for clients.
• Drive customer satisfaction and retention.
• Be part of a mission to create prosperity through technology.

Requirements

• Experience in B2B SaaS environments.
• Strong understanding of cloud platforms.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Problem-solving and analytical skills.
• Experience in customer support or product management.
• Familiarity with governance and compliance standards.
• Ability to work independently and in a team.
• Proficiency in relevant software tools.
• Desire to contribute to a customer-centric culture.

Benefits

• Competitive salary and performance bonuses.
• Flexible work environment.
• Opportunities for professional development.
• Access to cutting-edge technology.
• Health and wellness programs.
• Collaborative and inclusive company culture.
• Remote work options available.
• Employee recognition programs.
• Paid time off and holidays.
• Support for work-life balance.