Account Manager - Remote

Overview

As an Account Manager at i3D.net, you will manage day-to-day customer relationships, ensuring clients receive maximum value from our infrastructure solutions and identifying upsell opportunities.

In Short

• Manage customer accounts for satisfaction, retention, and growth.
• Drive renewals and upsells through collaboration with sales engineers.
• Identify and develop new opportunities within existing accounts.
• Handle day-to-day customer requests and inquiries.
• Coordinate with internal teams for effective execution.
• Maintain records in HubSpot and track account metrics.

Requirements

• 2–5 years of experience in B2B account management or commercial roles.
• Ability to identify evolving customer needs and opportunities.
• Strong relationship-building skills.
• Proficient in using HubSpot or similar CRMs.
• Comfortable communicating with technical teams.
• Fluent in English; knowledge of Dutch, French, German, or Spanish is a plus.

Benefits

• Competitive salary with a performance-based annual bonus.
• Supportive work environment promoting work-life balance.
• Access to Ubisoft’s game library for life.
• Use of in-house gym and relaxation areas.