Senior Associate, Efficiency & Transformation Enablement - Remote

Overview

As a Senior Associate in Efficiency & Transformation Enablement at Humana, you will play a vital role in enhancing operational efficiency within the marketing organization by identifying and implementing transformative initiatives.

In Short

• Analyze marketing workflows to identify process improvement opportunities.
• Support the design of scalable solutions for operational efficiency.
• Collaborate with cross-functional teams to drive transformation initiatives.
• Document and maintain process maps and improvement plans.
• Assist in change management efforts and stakeholder engagement.
• Facilitate workshops to co-create solutions.
• Analyze performance data to inform continuous improvement.
• Monitor the impact of transformation initiatives through KPIs.
• Support organizational agility and innovation.
• Drive stronger member engagement and enterprise growth.

Requirements

• Bachelor's Degree in business, Marketing, or related field.
• 3–5 years of experience in process improvement or project management.
• Strong analytical and problem-solving skills.
• Experience with project management and workflow tools.
• Excellent communication and facilitation skills.
• Preferred: Experience in healthcare or regulated industries.
• Preferred: Certification in Lean, Agile, Six Sigma, or PMP.
• Ability to manage multiple initiatives in a dynamic setting.
• Proficiency in data visualization tools.
• Comfort with ambiguity and a passion for driving change.

Benefits

• Competitive medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Short-term and long-term disability coverage.
• Life insurance and additional opportunities.