Senior Associate, Care & Coverage Marketing - Remote

Overview

Become a part of our caring community and help us put health first. Humana is a Fortune 50 healthcare leader committed to improving the health and well-being of vulnerable populations across the United States.

In Short

• Support strategic marketing initiatives by integrating campaigns with call centers.
• Oversee and optimize live agent channels for marketing campaigns.
• Collaborate with cross-functional teams to manage outreach timing and resources.
• Champion member voice by integrating feedback and enhancing engagements.
• Participate in agile operations, including sprint planning and deliverable tracking.
• Contribute to outcomes reporting and performance tracking.
• Minimum of 2 years of experience in lifecycle or customer engagement marketing.
• Demonstrated analytical mindset with a passion for data-driven strategies.
• Experience in healthcare or regulated industries preferred.
• Familiarity with agile methodologies and customer data platforms.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Proven ability to manage multiple projects with attention to detail.
• Experience in healthcare, insurance, or senior services preferred.
• Exposure to customer data platforms or journey orchestration technologies.

Benefits

• Health benefits effective day 1.
• Paid time off, holidays, and volunteer time.
• 401(k) retirement savings plan with employer match.
• Tuition assistance and scholarships for dependents.
• Career development opportunities.