Digital Content Strategist/UX Writer - Remote

Overview

Become a part of our caring community and help us put health first. Humana is committed to innovative digital experiences that improve our members’ quality of life and the interactions they have with us. We are looking for a Lead Content Strategist/UX Writer who is passionate about digital content and the critical role it plays in customer experience.

In Short

• Define and create content that meets audience needs.
• Partner with various departments to ensure information accuracy.
• Create content strategies and manage information hierarchy.
• Collaborate on content organization and navigation.
• Audit online content for quality and compliance.
• Develop tools for content management.
• Continuously improve digital content.
• Assist with digital content guidelines and standards.
• Represent user needs and act as content expert.
• Work effectively in a remote setting.

Requirements

• Bachelor's Degree in English, Journalism or similar field.
• At least 8 years of content strategy and UX writing experience.
• E-commerce experience.
• Experience with content management systems.
• Excellent verbal and written communication skills.
• Familiarity with SEO strategies.
• Detail-oriented with strong organizational skills.
• Ability to work in a regulatory environment.
• Experience with agile methodologies.
• Strong presentation skills.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Short-term and long-term disability coverage.
• Life insurance.
• Support for personal wellness and healthcare decisions.
• Opportunities for career advancement.