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Remote Training Support Specialist (MSHA Moderator)

Posted 1 week ago
Customer Service
Full Time
USA

Overview

Are you a detail-oriented customer service professional with a knack for technology? Join HSI as a Remote Training Support Specialist (MSHA Moderator) and play a critical role in supporting our virtual MSHA training programs. In this role, you’ll be the behind-the-scenes hero helping adult learners successfully attend and complete mandatory safety courses from the comfort of their homes.

In Short

  • Start Date: July 2025
  • End Date: December 2025
  • Temporary role supporting virtual MSHA training programs
  • Full-time position with rotating weekly shifts
  • Responsible for registering and enrolling students
  • Communicate with students via email
  • Conduct pre-training tech checks
  • Monitor live virtual classrooms
  • Troubleshoot basic tech issues
  • Collaborate with internal teams to improve workflows

Requirements

  • Detail-oriented and customer service-focused
  • Experience with virtual training platforms
  • Ability to troubleshoot technical issues
  • Strong communication skills
  • Flexibility to work different shifts

Benefits

  • Work from home
  • Gain experience in virtual training
  • Support adult learners in safety training
  • Collaborate with a dedicated team
HSI logo

HSI

HSI is a forward-thinking company dedicated to driving innovation through the development of core systems that enhance product offerings. As a pivotal player in the industry, HSI emphasizes strategic product management and collaboration across teams to shape the future of its products. The company values employee well-being and promotes a work-life balance, offering comprehensive benefits, a supportive remote work environment, and robust learning and development programs. HSI is committed to inclusivity and encourages diverse applicants to join its mission of delivering exceptional solutions in the market.

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