Team Lead, Bookkeeping - Remote

Overview

As a Team Lead, Bookkeeping, you will balance team management with individual contributions, utilizing your expertise in U.S. Bookkeeping to develop and grow your team while ensuring exceptional service for our accounting customers.

In Short

• Ensure the Bookkeeping team provides world-class service for Pros.
• Lead training and coaching sessions for team members.
• Delegate resource allocation and track key metrics for the team.
• Meet month-end service delivery deadlines for dedicated accounts.
• Guide customers through a white-glove onboarding journey.
• Answer client questions using extensive bookkeeping and accounting expertise.
• Foster exceptional customer experiences and timely follow-ups.

Requirements

• 3+ years of U.S. bookkeeping/accounting experience.
• Bachelor's degree in Accounting or Finance.
• 1+ years experience in leading or mentoring others.

Benefits

• Opportunity to impact real people's lives.
• Supportive and inclusive team environment.
• Career growth and development opportunities.