Customer Support Finance Analyst - Remote

Overview

We’re looking for a Customer Support Finance Analyst to join the Hopper Customer Service Vendor Management Operations team. In this role you will program manage and consult for all processes involving partner invoicing, in an Accounts Payable and Accounts Receivable capacity, working with stakeholders to ensure their accuracy, and making sure all are paid before the month is over.

In Short

• Program manage partner invoicing processes.
• Handle Accounts Payable processing for global Customer Support Vendors.
• Extract data from various formats for reporting.
• Ensure accuracy in invoicing and payments.
• Support Accounts Receivable allocation strategies.
• Collaborate with finance and senior leadership.
• Develop external financial models for BPO support.
• Work closely with stakeholders to identify discrepancies.
• Generate comprehensive reports for business units.
• Serve as an external financial representative for Hopper.

Requirements

• Experience in Accounts Payable and Accounts Receivable.
• Strong attention to detail.
• Ability to work with nonstandard data formats.
• Experience in financial analysis and reporting.
• Strong communication skills for stakeholder management.
• Ability to develop financial models.
• Experience in collaborating with finance teams.
• Proficiency in data extraction and reporting tools.
• Ability to identify and resolve discrepancies.
• Experience in a customer support environment is a plus.

Benefits

• Opportunity to work with a global network of vendors.
• Collaborative work environment.
• Professional development opportunities.
• Engagement with senior leadership.
• Dynamic and fast-paced work culture.
• Potential for career advancement.
• Access to financial resources and tools.
• Supportive team atmosphere.
• Flexible work arrangements.
• Competitive compensation package.