Remote Otter LogoRemoteOtter

Customer Booking Coordinator - Remote

Posted 3 hours ago
Customer Service
Full Time
USA

Overview

We are currently seeking motivated and detail-oriented individuals to join our team as Customer Booking Coordinator. In this fully remote position, you will support clients by assisting with travel research, coordinating reservations, and ensuring all booking details are accurate and seamlessly executed.

In Short

  • Assist clients with detailed travel planning and coordination
  • Research, compare, and confirm reservation options using approved systems
  • Provide accurate information and tailored recommendations based on client preferences and budget
  • Communicate professionally via email, phone, and messaging platforms
  • Manage booking updates, modifications, and service-related concerns promptly
  • Maintain organized and accurate client records and documentation
  • Participate in team meetings, training sessions, and ongoing professional development

Requirements

  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational ability
  • Comfortable working independently in a remote setting
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
  • English communication proficiency preferred

Benefits

  • 100% remote work environment
  • Flexible scheduling options
  • Structured onboarding and continuous training
  • Access to incentive programs and performance-based perks
  • Supportive, collaborative team culture
  • Growth opportunities based on performance

Hopesglobalgetaways

Hopesglobalgetaways

Hope's Global Getaways is a professional travel services company specializing in leisure travel planning and booking. The agency offers a range of services, including cruises, resort stays, and guided vacations, by collaborating with established travel suppliers to ensure seamless travel arrangements for clients. With a focus on customer service and administrative accuracy, the company supports clients through a remote booking agent role, providing assistance with travel research, reservations, and detailed itinerary management.

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