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Client Support Travel Specialist - Remote

Posted 1 hour ago
Customer Service
Full Time
Worldwide

Overview

We are currently growing our virtual support team and are inviting applications for a Client Support Travel Specialist opportunity. In this role, you'll assist clients as they prepare for upcoming trips by helping organize planning details, reviewing available options, and ensuring each step of the process stays clear and on schedule.

In Short

  • Communicate with clients to gather travel preferences and scheduling needs
  • Assist with coordinating accommodations, transportation arrangements, and activities
  • Help review travel selections through approved booking platforms
  • Provide updates regarding confirmations and planning progress
  • Respond to client questions using phone, email, and secure digital messaging tools
  • Support changes, adjustments, and follow-up service requests when needed
  • Maintain accurate records within internal coordination systems
  • Participate in onboarding sessions and continued training opportunities
  • Fully remote position fit to your schedule
  • Opportunities to grow into advanced planning or advisory roles

Requirements

  • Strong communication skills and a client-focused approach
  • Reliable attention to detail and organizational ability
  • Comfortable working independently in a remote environment
  • Familiarity with basic computer systems and online communication tools
  • Experience in customer service, scheduling, hospitality, or administrative support is helpful but not required
  • Must be at least 18 years of age
  • Applicants must be authorized to work within the US, UK, Mexico, Australia, Spain, or approved hiring regions

Benefits

  • Step-by-step onboarding support for new team members
  • Continued access to training and development resources
  • Use of established supplier platforms and planning tools
  • Eligibility for travel-related incentives and recognition programs

Hopesglobalgetaways

Hopesglobalgetaways

Hope's Global Getaways is a professional travel services company specializing in leisure travel planning and booking. The agency offers a range of services, including cruises, resort stays, and guided vacations, by collaborating with established travel suppliers to ensure seamless travel arrangements for clients. With a focus on customer service and administrative accuracy, the company supports clients through a remote booking agent role, providing assistance with travel research, reservations, and detailed itinerary management.

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