Information Developer - Remote

Overview

The Information Developer will work with the management software team to create product documentation, collaborating with various stakeholders to ensure clarity and accuracy in technical content.

In Short

• Collaborate with subject matter experts to define technical specifications.
• Research and analyze data from multiple sources for content development.
• Develop documentation strategies aligned with departmental standards.
• Create clear and concise product information for diverse audiences.
• Ensure consistency in terminology and documentation.
• BA/BS degree in relevant fields is required.
• 10+ years of experience in software documentation is necessary.
• Proficiency in DITA, XML, and API tools is essential.
• Experience with agile processes and tools is required.
• Project team lead experience is a must.

Requirements

• Strong technical writing and editing skills.
• Excellent command of the English language.
• Experience with online publishing and user guides.
• Ability to work cross-functionally and communicate technical information clearly.
• Experience with content management systems.
• People management experience is a plus.

Benefits

• Industry-leading benefits and support for holistic health.
• Flexible work arrangements based on role and location.
• Opportunities for personal and professional growth.
• A culture that champions diversity, equity, and inclusion.
• A sense of belonging and autonomy in the workplace.