Lead / Principal Product Manager, Subscriber Experience - Remote

Overview

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery.

In Short

• Seeking an experienced Lead / Principal Product Manager for subscriber experience.
• Responsible for user experience improvements impacting engagement and retention.
• Work cross-functionally with design, engineering, and marketing teams.
• Manage the full product lifecycle from discovery to delivery.
• Establish success metrics using qualitative and quantitative insights.
• Mentor product team members and contribute to product practices.
• 5+ years of product management experience required.
• Experience in consumer health or subscription-based apps preferred.
• Excellent communication and stakeholder management skills needed.
• Passion for improving healthcare outcomes through technology.

Requirements

• 5+ years of product management experience.
• Strong strategic thinking and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Proficiency with product analytics tools.
• Experience in consumer health or telehealth preferred.
• Bachelor’s or Master’s degree in relevant fields.
• Deep empathy for users with health concerns.

Benefits

• Competitive salary & equity compensation.
• Unlimited PTO and quarterly mental health days.
• Comprehensive health benefits including medical, dental & vision.
• Employee Stock Purchase Program (ESPP).
• 401k benefits with employer matching.
• Offsite team retreats.