Customer Care Dispatcher - Remote

Overview

This is a fully remote position for a Customer Care Dispatcher, dedicated to ensuring exceptional service for customers.

In Short

• Handle 15 to 20 calls per day.
• Work from 10am to 7pm EST.
• Interact with customers to provide information and schedule services.
• Document issues in the ticketing system.
• Engage with customers via email and live chat.
• Possess strong communication skills.
• Maintain positive relationships with customers.
• Analyze and resolve customer issues.
• High School Diploma required.
• 1-2 years of experience preferred.

Requirements

• Strong listening and speaking skills.
• Professional writing skills with correct grammar.
• Ability to handle difficult customers with patience.
• Passion for helping others and providing outstanding service.
• Experience with customer communication channels.

Benefits

• Remote work flexibility.
• Opportunity to develop customer service skills.
• Engagement with diverse clientele.
• Supportive team environment.