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Lead Solution Analyst - Remote

Posted 17 weeks ago
All others
Full Time
USA

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Overview

This analyst will work across Curated Health Model, Customer Experience, and Clinician Experience solution portfolios to inventory, assess, rationalize, design, and optimize Living Health solutions, ensuring viability through business model design, process definition, and operational planning, while considering economic factors.

In Short

  • Collaborate with Solution Owners and stakeholders to assess solutions.
  • Identify business and clinical issues and design analytical processes.
  • Develop technical content including requirements and user stories.
  • Create recommendations and supporting documentation.
  • Lead and mentor teams while managing projects.
  • Gather and analyze requirements and define technical specifications.
  • Communicate effectively with stakeholders.
  • Utilize frameworks like LEAN and Six Sigma for process improvement.
  • Participate in Human-Centered Design methods.
  • Identify root causes and recommend solutions.

Requirements

  • Bachelor's Degree in Information Technology, Computer Science, Mathematics, or related discipline.
  • 7 years in a Business Analyst or related operational role.
  • Strong facilitation and communication skills.
  • Knowledge of Business Process Modeling concepts.
  • Understanding of Health Care specific domains.
  • Ability to provide constructive performance feedback.
  • Knowledge of Lean Six Sigma Tools and Methodologies.
  • Preferred: System integration and interoperability experience.
  • Preferred: Understanding of cloud computing platforms (AWS, Azure, GCP).
  • Preferred: Experience with various development methodologies (Agile, DevOps).

Benefits

  • Opportunity to work in a leading health organization.
  • Engagement in impactful health-related projects.
  • Collaboration with diverse teams and stakeholders.
  • Professional development and mentoring opportunities.
  • Access to innovative technology solutions.

Highmark

Highmark

West Penn Allegheny Health System, part of Highmark Health, is a comprehensive health organization based in Pittsburgh, Pennsylvania. It encompasses a large network of healthcare services, including one of the largest Blue Cross Blue Shield insurers in the United States and a growing regional hospital and physician network. With a workforce of 35,000 employees, the organization is dedicated to serving millions of customers nationwide through its various affiliated businesses, which provide a wide range of health-related services such as health insurance, healthcare delivery, population health management, dental solutions, and innovative technology solutions. The system is committed to quality care, ethical standards, and diversity in the workplace.

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