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Claims Processor - Remote

Posted 13 weeks ago
Customer Service
Full Time
PA, USA
$19.01 - $23.72/hour

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Overview

The Claims Processor is responsible for screening, reviewing, and evaluating claims to ensure accuracy and compliance with organizational policies.

In Short

  • Screen and review online entry of claims.
  • Correct errors and perform quality control reviews.
  • Determine whether to return, deny, or pay claims.
  • Ensure timely and accurate completion of claims adjustments.
  • Provide technical assistance in resolving inquiries.
  • Maintain accurate records and attend required training.
  • Meet production and quality standards.
  • Communicate professionally with internal and external customers.
  • Analyze claims data and make benefit determinations.
  • Research and finalize claims adjustments and inquiries.

Requirements

  • High School Diploma/GED required.
  • 1 year of related experience required.
  • Experience with inquiry resolution systems preferred.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems simultaneously.
  • Knowledge of administrative and clerical procedures.
  • Ability to solve problems within defined guidelines.
  • Experience in claims processing preferred.
  • Ability to use mathematics for adjudicating claims.
  • Ability to review and analyze critical data.

Benefits

  • Competitive salary range.
  • Opportunity for professional development.
  • Supportive work environment.
  • Access to health-related resources and services.
  • Comprehensive training programs.

Highmark

Highmark

West Penn Allegheny Health System, part of Highmark Health, is a comprehensive health organization based in Pittsburgh, Pennsylvania. It encompasses a large network of healthcare services, including one of the largest Blue Cross Blue Shield insurers in the United States and a growing regional hospital and physician network. With a workforce of 35,000 employees, the organization is dedicated to serving millions of customers nationwide through its various affiliated businesses, which provide a wide range of health-related services such as health insurance, healthcare delivery, population health management, dental solutions, and innovative technology solutions. The system is committed to quality care, ethical standards, and diversity in the workplace.

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