Product Marketing Associate - Remote

Overview

HighLevel is seeking a dynamic Product Marketing Associate to transform technical details into clear, engaging product education for customers, ensuring accurate and user-friendly help documentation.

In Short

• Write new help documentation for the HighLevel knowledge base.
• Update existing help documentation to match current application UI and functionality.
• Monitor and audit help documentation for improvements.
• Coordinate with Product Managers and Dev Team for document creation.
• Support product-education initiatives across internal teams.

Requirements

• Deep understanding of the HighLevel platform.
• Enjoy writing about technical features for users.
• Highly organized and capable of independent execution.
• Ability to visualize issues from the customer's perspective.
• Manage projects within specified budgets.
• Handle multiple projects simultaneously.
• Detail-oriented with polished final products.
• Exceptional written and collaboration skills.

Benefits

• Work in a global, remote-first environment.
• Join a community of over 1,500 team members.
• Be part of a culture that values innovation and collaboration.
• Opportunity to impact over 2 million businesses.