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Training Specialist - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

HHAeXchange is seeking an innovative Training Specialist dedicated to improving the learning experience for our payer and provider community by designing and delivering high-impact training programs.

In Short

  • Lead live, virtual, and in-person training sessions.
  • Maintain an understanding of HHAeXchange's products and homecare operations.
  • Serve as lead presenter on weekly training webinars.
  • Communicate with training attendees via various channels.
  • Update training materials based on product functionality.
  • Manage multiple training projects simultaneously.
  • Collaborate to identify customer training needs.
  • Measure and report on training effectiveness.
  • Travel 10-25% including overnight travel.
  • Perform other duties as assigned.

Requirements

  • 2+ years of experience in training delivery.
  • Understanding of training industry concepts.
  • Strong communication and presentation skills.
  • Experience in a high-growth B2B SaaS company.
  • Homecare industry experience preferred.
  • Ability to simplify complex topics.
  • Excellent interpersonal communication skills.
  • Self-starter with ownership of training projects.
  • Flexible and team-oriented in a growing environment.
  • Strong empathy for customers.

Benefits

  • Opportunity to impact the healthcare space.
  • Collaborative work environment.
  • Professional development opportunities.
  • Dynamic and innovative company culture.
  • Engagement with a passionate team.

HHAeXchange

HHAeXchange

HHAeXchange is a leading technology platform dedicated to enhancing home and community-based care. Established in 2008, the company aims to provide a comprehensive end-to-end homecare solution that empowers individuals who are aging or have disabilities to thrive in their homes and communities. With a global team of over 700 passionate professionals, HHAeXchange is committed to transforming the healthcare landscape by creating a unique homecare ecosystem that connects patients, personal care providers, managed care organizations, and state agencies.

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