This position involves leading and developing a customer service team to establish service excellence as a competitive advantage.
HERO Software is a rapidly growing tech startup focused on digitizing the craft industry. With a recent Series B funding of 40 million euros, HERO aims to expand its market leadership in craft software solutions. The company provides an intuitive cloud-based software that helps clients manage projects, plan resources, create documents, and acquire new customers, all while being location-independent. HERO fosters an open and relaxed corporate culture built on the values of ambition, trust, and fun, encouraging employees to push boundaries and innovate. The company is committed to creating a motivating work environment where work is enjoyable and leads to outstanding results.
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Jobs from HERO Software:
Team Lead Customer Service Operations
Senior Product Marketing Manager
Senior Customer Care Manager
Team Lead SDR
Senior Customer Success Manager
HERO Software is a rapidly growing tech startup focused on digitizing the craft industry. With a recent Series B funding of 40 million euros, HERO aims to expand its market leadership in craft software solutions. The company provides an intuitive cloud-based software that helps clients manage projects, plan resources, create documents, and acquire new customers, all while being location-independent. HERO fosters an open and relaxed corporate culture built on the values of ambition, trust, and fun, encouraging employees to push boundaries and innovate. The company is committed to creating a motivating work environment where work is enjoyable and leads to outstanding results.
Share This Job!
Save This Job!
Jobs from HERO Software:
Team Lead Customer Service Operations
Senior Product Marketing Manager
Senior Customer Care Manager
Team Lead SDR
Senior Customer Success Manager
The Senior CS Team Lead will enhance customer service processes and lead a team to improve customer satisfaction across the company.
The Senior Team Leader role in Customer Service focuses on leading a team, optimizing operations, and driving performance improvements.
Lead and manage a second-level Customer Service team in a remote-first environment.
B.I
Branch International
The Customer Service Team Lead will oversee and enhance the performance of the customer service team, ensuring high levels of customer satisfaction.
Lead the customer service team at edubily, ensuring exceptional support and continuous improvement in customer experience.