Sr. Manager, Telehealth Clinical Operations - Remote

Overview

We are seeking a strategic and experienced Senior Manager of Clinical Operations to lead the next generation of clinical protocols and workflows for our telehealth platform.

In Short

• Lead the development and implementation of clinical operations protocols.
• Drive process improvements that optimize clinical efficiency.
• Collaborate with clinical leaders to align operational strategies.
• Establish and monitor clinical performance metrics.
• Oversee the design and continuous improvement of SOPs.
• Act as a senior liaison between the clinical team and other departments.
• Use data-driven insights to guide decision-making.
• Develop scalable solutions for managing provider capacity.
• Lead the training and ongoing development of clinical staff.
• Stay current with industry trends and regulatory requirements.

Requirements

• Extensive experience in clinical operations, ideally within telehealth.
• Proven success in scaling clinical operations.
• Deep understanding of telehealth platforms and digital health tools.
• Strong analytical mindset.
• Experience managing cross-functional teams.
• Familiarity with workflow management software.
• Passion for digital healthcare.
• Change Management expertise.
• Six Sigma and LEAN methodology knowledge.

Benefits

• Platinum PPO Healthcare + Vision & Dental coverage.
• 401(k) with matching contributions.
• Unlimited PTO and floating holidays.
• Fully remote position with occasional travel.
• Impactful work helping thousands of people daily.