Senior Manager, Payment Operations - Remote

Overview

The Senior Manager of Payment Operations oversees the daily processing of payments, ensuring accuracy, efficiency, and compliance, while managing payment-related issues and enhancing the overall payment experience.

In Short

• Remote or Hybrid position based on location.
• Full-time role.
• Manage various Accounting Support functions including billing and credit/collections.
• Implement procedures to increase efficiency in daily operations.
• Provide leadership, coaching, and mentoring to staff.
• Analyze information and evaluate results to solve problems.
• Conduct staff performance reviews and assess operational strategies.
• Ensure adherence to HFD policies and procedures.
• Maintain up-to-date knowledge of Payment Operations Management.
• Assist in creating training material for new hires.

Requirements

• Mentor based leader with Finance/Operations experience.
• 5 years of management experience required.
• Data analytics experience required.
• Intermediate proficiency in Microsoft Excel required.
• Ability to pay close attention to detail and be self-motivated.
• Ability to multitask and excel in a fast-paced environment.

Benefits

• Medical, Dental, Vision Insurance.
• 401k with 4% company match.
• Unlimited PTO, 6 days of paid sick time, plus 6 paid holidays and 1 floating holiday.
• EPIC company culture.