Senior Manager of Billing & Payment Operations - Remote

Overview

The Sr. Manager of Billing & Payment Operations will lead the billing operations team and the cash applications operations team, ensuring accurate and complete customer invoicing and compliance.

In Short

• Lead the billing operations and cash applications teams.
• Develop and implement processes for accurate invoicing.
• Establish policies to ensure compliance and operational efficiency.
• Resolve billing and cash application inquiries.
• Collaborate with cross-departmental leadership.
• Manage and mentor a team of revenue professionals.
• Focus on preventing revenue leakage.
• Utilize analytical skills to drive decision-making.
• Work in a fast-paced, dynamic environment.
• Promote a culture of continuous learning.

Requirements

• 7-10 years of experience in finance operations.
• 3 years of experience leading managers.
• Experience in billing operations and cash applications.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Experience with Zuora, Stripe, and Tableau.
• Ability to manage large amounts of data.
• Proven record of developing high-performing teams.
• Ability to navigate complex environments.
• Experience in the technology industry preferred.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• Parental leave and family benefits.
• Retirement contributions.
• Paid time off.
• Flexible work environment.
• Opportunities for equity awards.
• Support for work-life integration.
• Recognition as a top employer.
• Commitment to diversity and inclusion.