Financial Analyst – Workforce Planning - Remote

Overview

The Workforce Planning Consultant is accountable for the development and maintenance of comprehensive staffing models supporting Operations Service/Call Centers, determining resource requirements for workload demands.

In Short

• Act as liaison between Operations, Training, HR, Finance and Expense business partners.
• Develop and maintain Operations Service/Call Center staff models.
• Conduct detailed variance analytics to identify key business drivers of change.
• Research, forecast, and report on demand drivers.
• Review forecast for accuracy and make proactive changes.
• Utilize large data sets for analysis and reporting.
• Present findings to leadership.
• Conduct planning meetings regarding capacity needs.
• Strong experience with SQL and advanced Excel skills required.
• Bachelor’s Degree preferred.

Requirements

• Strong analytical skills.
• Experience in workforce modeling.
• Strong quantitative and mathematical skills.
• Familiarity with IEX and workforce planning tools.
• Adept in data mining and data presentation.

Benefits

• Competitive salary range based on market analysis.
• Potential for short-term or annual bonuses.
• Long-term incentives available.
• On-the-spot recognition for performance.
• Comprehensive total compensation package.