Field Service Engineer - Remote

Overview

The Field Service Engineer (FSE) at Haemonetics is responsible for performing preventive maintenance and service repairs on medical equipment at hospital sites, ensuring customer satisfaction through strong technical and communication skills.

In Short

• Perform routine preventive maintenance and scheduled service of medical equipment.
• Troubleshoot and diagnose equipment malfunctions.
• Maintain strict compliance with internal documentation and reporting.
• Interact professionally with clients to assess needs and provide support.
• Communicate service progress and outcomes to stakeholders.
• Utilize service and support tracking tools effectively.
• Adhere to company policies and procedures.
• Requires a valid driver’s license and own car for travel.
• 65% travel requirement depending on geography.
• Work independently and as part of a team.

Requirements

• BS in Electrical/Electronic Engineering, Mechanical Engineering, or related field.
• 2-5 years of relevant field service experience.
• Strong problem-solving skills and technical writing abilities.
• Excellent verbal and written communication skills.
• Computer literacy and experience with field alignments.
• Ability to work in a fast-paced corporate environment.
• Motivated and capable of managing time effectively.

Benefits

• Professional growth and development opportunities.
• Diverse and dynamic work environment.
• Commitment to innovation and operational excellence.
• Challenging and rewarding career path.