Remote Otter LogoRemoteOtter

Staff Process Automation Engineer, GTM and Customer Operations - Remote

Posted 2 weeks ago
All others
Full Time
WA, USA
$190,400 - $211,500/year

Overview

The Staff Process Automation Engineer will lead the operationalization of go-to-market systems across various departments, ensuring efficient processes and automation.

In Short

  • Lead the design and automation of GTM business processes.
  • Own and evolve system architecture across Salesforce and adjacent tools.
  • Translate RevOps and GTM priorities into scalable system solutions.
  • Lead the GTM systems roadmap in collaboration with senior engineers.
  • Work directly with executive leadership to shape strategic roadmaps.
  • Oversee delivery from external Salesforce development partners.
  • Serve as a core systems partner to RevOps.
  • Apply standards for automation and documentation.
  • Identify opportunities for process efficiency improvements.

Requirements

  • 5+ years of experience configuring Salesforce.
  • Strong knowledge of GTM systems and processes.
  • Ability to translate business requirements into Salesforce solutions.
  • Hands-on experience with Salesforce Sales and Service Cloud.
  • Experience collaborating with senior executives.
  • Strong understanding of Salesforce architecture and integrations.
  • Experience building GTM reporting in Salesforce.
  • Familiarity with integrations across tools.

Benefits

  • Health, life, and disability insurance.
  • Equity stock options.
  • Retirement plans.
  • Paid public holidays and unlimited PTO.
  • Paid maternity and parental leave.
  • Leaves of absence for various needs.
  • Employee Assistance Program.
  • Flexible Work Stipend.
HackerOne logo

HackerOne

HackerOne is the global leader in human-powered security, leveraging the creativity of the world's largest community of security researchers alongside advanced AI technology to safeguard digital assets. The HackerOne Platform integrates the expertise of its elite community with a comprehensive vulnerability database to identify critical security flaws across various attack surfaces. Their suite of solutions, including bug bounty programs, pentesting, code security audits, and AI red teaming, facilitates ongoing vulnerability discovery and management throughout the software development lifecycle. Recognized for its innovative workplace culture, HackerOne has earned accolades such as being named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024, with a client roster that includes industry leaders like Coinbase, General Motors, GitHub, and the U.S. Department of Defense.

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